
Technical help, frequent questions
How do I listen to the live testimony meeting or replay on my computer?
On the Online Wednesday meetings page, click the right-facing triangle in the gray media bar just below the “Wednesday testimony meeting” heading. You can also listen to the replay in the same spot. Please make sure you have the latest version of Flash installed on your computer. If you do not have the latest version of Flash you can download it here: http://get.adobe.com/flashplayer/. This link will let you know if you are up to date with this software or if you need to download it.
What should I do if clicking on the play arrow doesn't start the audio, or if the audio stops?
Please refresh your internet browser. If you're still unable to connect to the service, please exit out of the Internet browser and re-open christianscience.com/onair and try to connect again. You might also try to open the On Air webpage using a different Internet browser.
What if I'm hearing last week's service?
Please refresh your Internet browser. If you're still unable to connect to the service, please exit out of the Internet broser and re-open christianscience.com/onair and try to connect again. You might also try to open the On Air webpage using a different Internet browser.
How do I listen to the live meeting on my iPad™, iPhone®, iPod Touch®, newer Android devices, or Flash?
On the Online Wednesday meetings, click on the right arrow on the black "play" bar at the top of the webpage.
How do I see the hymns and other music?
You can look for a link for the hymns in the second section, "References, music, testimony guidelines, and replay," of the Online Wednesday meetings page. The words “hymns and music” are highlighted. Here is a direct link to “hymns and music”. The hymns and information about the other music will appear in a new browser tab or window. If you can't see it, look to see if the window is hidden behind your main browser window.
How can I see the citations?
Citations for the meeting will be posted by 4:00 p.m. on Wednesdays and will be taken down 24 hours after the meeting ends, by 3:00 p.m. Thursday. You will find them on this “Citations for reading” page. There is also a link to them in the second section of the Online Wednesday meetings page.
The audio stopped when I submitted my testimony. What do I do?
Just click the right-facing triangle in the gray media bar just below the play box on the Online Wednesday meetings page. Submitting your testimony caused the page to refresh, so you need to click the button to start the audio again.
How do I submit a testimony?
Find the Comment section at the bottom of the Online Wednesday meetings page. After providing a user name, a valid email address, and a location in the spaces provided, enter your testimony in the Comment box. Please note that there is a 3000-character limit. When you have completed your testimony, you can preview it by clicking the "Preview" button below the Comment box. Click the "Submit" button below the Comment box to submit your testimony.
What are the guidelines for submitting testimonies?
Click here for the "Guidelines for testimonies". There is also a link to them in the second section, "References, music, testimony guidelines, and replay," on the Online Wednesday meetings page. The guidelines will appear in a new browser tab or window. If you can't see it, look to see if the window is hidden behind your main browser window.
Why can’t I see the testimonies that are being read?
No testimonies are posted on the site until after the testimony portion of the meeting. This allows people to focus on listening to the testimonies.
When can I read the testimonies?
The testimonies will be posted on the bottom of the Online Wednesday meetings page after the service. Please try refreshing if you can’t see them. Testimonies will be displayed until the following Thursday at 3:00 p.m. ET. At that point, any new testimony that is submitted will be held for the following week.
Why doesn’t my testimony appear on the site?
Not all testimonies submitted can be read during the meeting or posted on the website afterwards, and all testimonies are removed at 3:00 p.m. on Thursday, when the rebroadcast of the meeting ends.
How do I chat in the church lobby after the meeting?
Go to the “Church lobby” section of the Online Wednesday meetings page and follow the instructions above the “Wednesday online church lobby” box. The chat area is only open for about 15 minutes after the service. When the chat box opens, please provide a user name in the space provided. Then you can chat by typing in the space at the bottom of the chat box. You can login as a guest without creating a username.
How do I listen by phone?
To participate in the Wednesday online testimony meeting via phone, call 1-805-399-1000, access code 767519#. Feel free to listen also via your computer, iPad™, iPhone®, iPod Touch®, or newer Android devices.
Why isn't the replay available longer than 24 hrs?
We'd like to ask that you keep in mind that the beautiful Testimony meetings are intended to be held on Wednesdays. The timing of this broadcast allows individuals in many other countries to participate. We re so very grateful to be able to extend and share our regularly one hour meeting in Boston with the world.
While the Wednesday Testimony meeting rebroadcast offers ideas of inspiration through readings and testimonies given, there are additional wonderful sources to find this comfort one may desire during the week. We ask that you turn to the Christian Science Bible Lesson, which is designed to offer continuous support throughout the week. Testimonies of healing are published in the Christian Science Sentinel each week, as well as each month in The Christian Science Journal. We also feel it would be wonderful practice to consider the role of the Wednesday meetings in relation to the weekly Bible Lesson.
If your issue isn’t listed in the FAQs, contact a live usher.
During the meeting, just click the Live Chat button below to initiate a chat with a live usher. A new window will open where you can type a message to the usher. Please be patient, it may take a few moments. Otherwise, you can send a email to commentmoderators@csps.com. Before or after the meeting, you can contact customer service.