How do I listen to the live testimony meeting or replay on my computer?

On the Online Wednesday meetings page, click the right-facing triangle in the gray media bar just below the “Wednesday testimony meeting” heading. You can also listen to the replay in the same spot. Please make sure you have the latest version of Flash installed on your computer. If you do not have the latest version of Flash you can download it here: http://get.adobe.com/flashplayer/. This link will let you know if you are up to date with this software or if you need to download it. 

How do I listen to the live meeting on my iPad™, iPhone®, iPod Touch®, newer Android devices, or Flash?

On the Online Wednesday meetings, click on one of the two options—"Low bandwidth" or "High bandwidth"—that you find under the third section, “Mobile devices and Flash.”

How do I see the hymns and other music?

You can look for a link for the hymns in the second section, "References, music, testimony guidelines, and replay," of the Online Wednesday meetings page. The words “hymns and music” are highlighted. Here is a direct link to “hymns and music”. The hymns and information about the other music will appear in a new browser tab or window. If you can't see it, look to see if the window is hidden behind your main browser window.

How can I see the citations?

Citations for the meeting will be posted by 4:00 p.m. on Wednesdays and will be taken down 24 hours after the meeting ends, by 3:00 p.m. Thursday. You will find them on this “Citations for reading” page. There is also a link to them in the second section of the Online Wednesday meetings page.

What can I do if the sound of the audio broadcast cuts in and out?

Please select the “low bandwidth” option which is in the third section, “Mobile devices and Flash 9,” on the Online Wednesday meetings page. Make sure you pause the original, normal bandwidth broadcast first, or you will continue to get a distorted sound.

The audio stopped when I submitted my testimony.  What do I do?

If you’re listening via a computer, just click the right-facing triangle in the gray media bar just below the play box on the Online Wednesday meetings page. If you’re listening via an iPad™, iPhone®, iPod Touch®, newer Android devices, just click on one of the two options—"Low bandwidth" or "High bandwidth"—that you find under the third section, “Mobile devices and Flash.” Submitting your testimony caused the page to refresh, so you need to click the button to start the audio again.

How do I submit a testimony?

Find the Comment section at the bottom of the Online Wednesday meetings page. After providing a user name, a valid email address, and a location in the spaces provided, enter your testimony in the Comment box. Please note that there is a 3000-character limit. When you have completed your testimony, you can preview it by clicking the "Preview" button below the Comment box. Click the "Submit" button below the Comment box to submit your testimony.

What are the guidelines for submitting testimonies?

Click here for the "Guidelines for testimonies". There is also a link to them in the second section, "References, music, testimony guidelines, and replay," on the Online Wednesday meetings page. The guidelines will appear in a new browser tab or window. If you can't see it, look to see if the window is hidden behind your main browser window.

Why can’t I see the testimonies that are being read?

No testimonies are posted on the site until after the testimony portion of the meeting. This allows people to focus on listening to the testimonies.

When can I read the testimonies?

The testimonies will be posted on the bottom of the Online Wednesday meetings page after the service. Please try refreshing if you can’t see them. Testimonies will be displayed until the following Thursday at 3:00 p.m. ET. At that point, any new testimony that is submitted will be held for the following week.

Why doesn’t my testimony appear on the site?    

Not all testimonies submitted can be read during the meeting or posted on the website afterwards, and all testimonies are removed at 3:00 p.m. on Thursday, when the rebroadcast of the meeting ends.

How do I chat in the church lobby after the meeting?    

Go to the “Church lobby” section of the Online Wednesday meetings page and follow the instructions above the “Wednesday online church lobby” box. The chat area is only open for about 15 minutes after the service. When the chat box opens, please provide a user name in the space provided. Then you can chat by typing in the space at the bottom of the chat box. You can login as a guest without creating a username.

How do I listen by phone?    

Call either 617-450-7841 or 617-450-7842. A limited number of phone lines are available. If you can’t get through, all the lines are already in use. Feel free to listen via your computer, iPad™, iPhone®, iPod Touch®, or newer Android devices.

If your issue isn’t listed in the FAQs, contact a live usher.

Just click the Live Chat button below to initiate a chat with a live usher. A new window will open where you can type a message to the usher.  Please be patient, it may take a few moments.